Avis Budget Group Bus Concierge/Liaison in Denver, Colorado
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Would you like to have the power to make a difference in someone’s life? If you have high standards of excellence, a positive attitude, and are thoughtful in how you act, think, and communicate in life, especially in regards to those you serve, then you may be interested in joining our team as a spokesperson for Avis Budget!
As a Bus Concierge/Liaison, YOU are the first person to greet our customers at the airport. You will have an immediate impact on customers’ experience by engaging and creating a purposeful moment of connection with each.
What you’ll do:
Greet rental car customers with a smile, and speak in a friendly, warm manner making them feel welcome to Avis Budget
Convey enthusiasm to customers and have a genuine desire to be of service
Respond to customer inquiries and provide directions in a courteous manner
Be knowledgeable of local attractions and businesses
Clearly communicate in person and via radio with ABG bus drivers
Be able to handle stressful situations, while maintaining a calm and welcoming demeanor
Assist customers onto the bus, if needed
Possess a strong work ethic
Participate in training sessions and development activities recommended by supervisory staff
What we’re looking for:
High School Diploma (or equivalent)
Valid Driver’s License
Flexibility to work days, evenings, overnights, weekends, and holidays
Basic computer skills (typing, data entry)
Ability to communicate clearly via a two-way radio
Ability to work in a fast paced environment with a variety of tasks
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management
Always appear professional in appearance, demeanor and presentation
Extra points for this:
6 months of customer service and/or travel sales experience preferred
The ideal candidate may have experience in baggage handling at an airport/warehouse or has worked in customer-facing roles (cashier, call center, retail)
Perks you’ll get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
Up to $5,500/year tuition reimbursement
Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Employee Stock Purchase Plan (eligible after 90 days of service)
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
Who are we?
Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This role requires the ability to lift up to 15 pounds and enter and exit vehicles. Drug screening is a part of our hiring process. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.