Avis Budget Group Customer Service Associate in Hanover, Maryland

Our goal is to provide "Best in Class" customer care and to foster life-long customer relationships. That's why we strive to make every customer experience one that leaves a lasting impression. We handle each customer interaction with the utmost professionalism, courtesy and responsiveness. Your passion for helping customers with their needs - whether it's directing customers as they return their rental car ensuring a smooth and safe traffic flow, assisting customers remove their valuables from the rental vehicle, expediting the conclusion of their vehicle rental experience or simply helping them feel valued while they wait - makes you an important part of our Avis Budget Group Team. In this position, you would work outdoors, for your entire work shift, greeting customers as they return their rental car to our lot. If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map. Basic Qualification / Minimum Requirements:

  • Must have a high school diploma or equivalent

  • At least 6 months of experience in a customer service role

  • Valid driver's license and a good driving record with previous driving experience

  • Basic computer skills in order to enter information into our database

  • Flexibility - Due to the nature of our business, this role will require you to work flexible schedules including nights, weekends, overnights and holidays that may frequently change so flexibility is a must! Willingness to learn and help others Motivation and dependability

We offer a wide range of exciting benefits for part time employees, including:

  • Employee Assistance Program

  • Employee discounts

  • Training opportunities

  • Opportunities to make charitable donations

  • Voluntary unpaid time off

  • Discounted prices on the purchase of Avis/Budget cars

  • 401(k) (eligible after 1,000 hours of service)

  • Employee Stock Purchase Plan (eligible after 90 days of service)

  • Vacation car rental

A valid driver's license is required for all positions. Drug screening and a background check are a part of our hiring process. IT'S EXCITING being on the fast track to career success. Get your GO on!

To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview.

Drug screening is a part of our hiring process.”

Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.