Avis Budget Group Service Agent - Car cleaner in Markham, Ontario

Job Description

Our goal is to provide "Best in Class" customer care and to foster life-long customer relationships. That's why we strive to make every customer experience one that leaves a lasting impression. We handle each customer interaction with the utmost professionalism, courtesy and responsiveness.Your passion for helping customers with their needs - whether it's directing customers as they return their rental car ensuring a smooth and safe traffic flow, assisting customers remove their valuables from the rental vehicle, expediting the conclusion of their vehicle rental experience or simply helping them feel valued while they wait - makes you an important part of our Avis Budget Group Team .In this position, you would work outdoors, for your entire work shift, greeting customers as they return their rental car to our lot. If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.

Job Summary: Part-time

Responsibilities include:

  • Respond to and anticipate customer service needs and issues

  • Process vehicle returns

  • Inform customers about their receipt

  • Check for damages, fuel level and kilometers

  • Complete clerical functions and other tasks as assigned.

  • Responsible for daily operation of vehicle returns activities

The successful candidate will possess:

  • Strong customer service skills with high priority on customer satisfaction

  • Teamwork and interpersonal skills

  • Excellent communication skills and knowledge of a second language is a definite asset

  • Positive, upbeat attitude to do the job and get along with co-workers

  • Flexibility and adaptability to a changing work environment

  • Flexibility and adaptability to work any shifts including week-ends

  • High work performance, standards, and reliability.

  • A valid driver’s license with no moving infraction.

  • Grade 12, Related Customer Service Courses, 6 months to 1 year’s experience.

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Avis Budget Group is committed to providing accessible employment practices that are in compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify the Recruiter when contacted for an interview.