Avis Budget Group Preferred Customer Service Representative (Select & Go) in Mississauga, Ontario

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

As a Preferred Customer Service Representative (Select & Go), you will direct customers to the next step in their Avis Budget Rental Experience. You will provide customers with directions and travel tips. You will also prepare and process rental transactions while obtaining and verifying the customer's information.

Excellence is rewarded at every level. From our "best in class" recognition for top sales performance to our CEO acknowledgements for outstanding customer service, Avis Budget Group is committed to acknowledging and rewarding you for a job well done.

Responsibilities include:

  • Respond to and anticipate customer service needs and issues

  • Process Preferred Rentals/Upgrades/Exchanges

  • Sell various products that Avis and Budget offers

  • Complete clerical functions and other tasks as assigned.

  • Responsible for all Exit Booth functions for both Avis and Budget Customers

The successful candidate will possess:

  • Strong customer service skills with high priority on customer satisfaction

  • Excellent communication skills and knowledge of French as a second language is a definite

  • Teamwork and interpersonal skills

  • Must have retail sales experience

  • Typing skills required: 20 WPM minimum

  • Positive, upbeat attitude to do the job and get along with co-workers

  • Flexibility and adaptability to a changing work environment

  • Flexibility and adaptability to work any shifts including week-ends

  • High work performance, standards, and reliability.

  • A valid driver’s license with no infraction.

  • Grade 12, Related Customer Service Courses, 6 months to 1 years’ experience

IT'S EXCITING being on the fast track to career success. Get your GO on!

Avis Budget Group is committed to providing accessible employment practices that are in compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify the Recruiter when contacted for an interview.