Avis Budget Group Customer Service Representative in Nashville, Tennessee

Customer Experience Associate

We don't just rent cars. We're changing the way people move. Across our world-famous brands – Avis, Budget, Zipcar and Payless – we're leading the way for the global mobility industry. We're continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before.

We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything we do.

Your Opportunity

As a Customer Experience Associate, you are integral to the success of our business! This position will give you the opportunity to utilize your skills to deliver outstanding levels of customer service.

As a Customer Experience ‘Superstar’, you will be required to:

  • Demonstrate effective customer service and promote our products and services

  • Provide superior, friendly, and efficient customer service

  • Partner with local managers to identify areas of opportunities to enhance the customer experience

  • Be accountable for deliver an exceptional customer experience

Role Requirements

To be successful in this position you will have:

  • A proven ability to influence performance in a fast-paced retail, hospitality or contact center environment

  • The courage to have powerful conversations and natural ability to build trusting relationships and champion change

  • Strong and effective communication skills

  • An organized, driven and self-motivated behaviors

  • A flexible approach with start times (including nights, weekends, and holidays)

  • An ability to perform variety of customer facing functions

  • High School Diploma or equivalent

  • Basic Computer skills

  • A valid driver’s license

Drug screening is a part of our hiring process.

To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview.

Avis Budget is an EO employer – M/F/Vets/Disabled

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.