Avis Budget Group Admin in Newark, New Jersey

Avis Budget Group, Inc . is a leading global provider of vehicle rental services, both through its Avis and Budget brands, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 775,000 members. Avis Budget Group operates most of its car rental offices in North America, Europe and Australia directly, and operates primarily through licensees in other parts of the world. Avis Budget Group has approximately 29,000 employees and is headquartered in Parsippany, N.J.

Various shifts available.

Essential duties and responsibilities, shown below, will vary accordingly based on assignment.

Work Performed:

  • Vending cars to body shops and dealers, including Zipcar vehicles; follow up as needed. Maintain a daily phone log with vendor name, contact person, and telephone number, invoice number (s), purchase order numbers, estimate id numbers and MVA numbers. Body Shop Statement reconciliation.

  • Billing and Invoicing: glass invoices, PDA and trucking bills.

  • Tracing cars to determine which location to charge for damages: check for accident reports, prepare prep sheets for each salvage, shipping and pick up of salvage vehicles.

  • Assisting with vehicle movement from and to dealers, the airport, body shops, and auction.

  • Pulling internal reports (e.g. Idle report, Overdue report, Monthly Condition report/MET Items Reporting). MVAC Inventories and Reporting. Unallocated Reporting.

  • Processing Plate Returns and Out Of State Registration Orders.

  • Scheduling Supply Chain Tows and Trucks. Coordinating Shuttlers.

  • Handling key requests. Key filing.

  • Smart Auction pick up handling.

  • Claim Watch monitoring.

  • Turnback title handling (KIA).

  • Handling of fuel orders, fuel Inventories and reconciliation.

  • Answering phones/E-mail inquiries. Ordering Supply Chain Office and building supply orders.

  • Coordinating other duties as assigned by Manager.

Required Experience

  • High School Diploma or GED

  • Minimum of six months of customer service experience and excellent customer service skills

  • Prior office experience a plus

Required Knowledge, Skills and Abilities

  • Valid drivers license along with a clean driving record

  • Professional phone manner/techniques is a must

  • Strong Computer skills is required with Data Entry accuracy

  • Effective communication skills, including verbal, written and listening skills. Ability to interact with both internal and external customers at all levels

  • Strong organization skills are required

  • Strong time-management and multi-tasking skills and capable of determining priorities in a fast paced work environment

  • Knowledge of ADP electronic parts system (or similar) preferred

  • Familiarity with Microsoft Word, Excel

Avis Budget is an EO employer – M/F/Vets/Disabled

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.