Avis Budget Group Damage Manager in Orlando, Florida

Damage Manager

Job Summary:

This fast paced position contributes to the success of our company by effectively managing and directing the daily operation of the maintenance and damage function for trucks to monitor and control related expenses. This position is responsible for managing the maintenance shop in a safe and professional manner, ensuring compliance with OSHA and other regulatory agencies and for hiring, training, developing, motivating and evaluating the performance of staff and providing ongoing feedback regarding performance and expectations. Monitor and control parts, outside repairs and maintenance expenses. Approve all maintenance expenditures and direct all recall safety claims and prepare timely repair estimates and salvage packages on all damaged vehicles and forward to claims. Manage vendor relationships to verify that vehicles are repaired in accordance with damage appraisals and ensure all repairs are properly documented per Company standards.

Responsibilities and essential job functions, but are not limited to:

  • Direct all mechanical and body damage repair in shop. Ensure all related repair orders are completed and processed in accordance with established guidelines. Control vehicle downtime and units out of service. Inspect vended vehicles to ensure specified repairs are completed and quality of work meets established standards. Compare damage repair costs against estimates to ensure quality of repair and utilization of parts purchased. Approve all maintenance expenditures and submit invoices for approval/payment.

  • Select outside vendors and submit for approval for purchase of parts and repair of vehicles. Maintain up-to-date files on vendor insurance policies.

  • Ensure warranty submissions meet or exceed business plan and all required paperwork is submitted.

  • Maintain a preventive maintenance program and coordinate fleet rotation when required.

  • Hire, train, develop, motivate and evaluate the performance of staff. Provide ongoing feedback regarding performance and expectations.

  • Perform other duties and special assignments as required.

Required Qualifications and Experience:

  • Bachelor’s degree, technical school or military service is preferred.

  • A minimum of five years shop experience, to include supervisory responsibilities, and trade school and/or dealership and factory service training are required for this position along with mechanical repair knowledge and familiarity with warranty and vendors procedures is required.

  • Minimum of five years automotive maintenance with past diesel truck maintenance experience required.

  • Knowledge of the rental vehicle industry and prior supervisory experience is preferred.

  • English/Spanish Bilingual preferred.

  • Travel depending on district/territory visits to outlying locations and vendors is necessary.