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Avis Budget Group Concierge in Reno, Nevada

CUSTOMER SERVICE CONCIERGE – BE A HERO TO OUR CUSTOMERS

As a Concierge your ultimate goal is to create positive memorable customer experiences both when the customer picks up their rental, as well as when they return..You will be greeting customers as they wait in line, answer questions, create relationships, and minimize their wait by connecting with care and making our customers feel valued. You will assist customers on the lot to ensure they are able to locate their vehicles and have a smooth transition from the counter to the car. In this role you will wear many hats, but ultimately driving customer satisfaction from pick up to drop off is the true definition of our amazing customer centric concierges!

Requirements of the Customer Service Agent:

  • Must have a high school diploma or equivalent

  • At least 6 months of experience in a customer service role

  • Valid driver's license and a good driving record with previous driving experience

  • Basic computer skills to enter information into our database

We offer a wide range of exciting benefits for part time employees, including:

  • Employee Assistance Program

  • Employee discounts

  • Training opportunities

  • Opportunities to make charitable donations

  • Voluntary unpaid time off

  • Discounted prices on the purchase of Avis/Budget cars

  • 401(k) (eligible after 1,000 hours of service)

  • Employee Stock Purchase Plan (eligible after 90 days of service)

  • Vacation car rental

A valid driver's license is required for all positions. Drug screening is a part of our hiring process.

To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview.

Avis Budget is an EO employer – M/F/Vets/Disabled

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.

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