Avis Budget Group Production Manager in Richmond, British Columbia

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

As a Production Manager you will manage the Fleet Distribution function for our Vancouver Operation.

Responsibilities

  • Manages all activities and personnel at an airport related to:

  • car inventory and availability.

  • the safe transporting of vehicles to and from locations.

  • the proper placement and quality inspection of all vehicles prior to customer delivery.

  • the cleaning and preparation of returned vehicles for the next rental to ensure compliance with established quality assurance standards; monitors productivity

  • the shuttling of customers from rental counters to cars or from cars to airline terminal.

  • Ensures staff is properly trained, motivated and coached relative to the servicing/distribution process.

  • Plans and implements staffing schedules based on business demands and transaction levels.

  • Maintains adequate vehicle control in accordance with company guidelines, ensures proper missing vehicle reports are completed and filed with the Company’s Security personnel and/or local police, and prepares follow-up reports.

  • Ensures all Quality Assurance standards are maintained.

  • Prepares monthly forecasts to determine fleet trends, movements, and needs. May partner with Fleet Analysts to incorporate forecasts into area-level reports.

  • Handles Corrective Action when necessary.

  • Hires, supervises, trains, develops, motivates and evaluates the performance of service/distribution staff. Implements HR department policies in the area of discipline, discharge, motivation and performance in a consistent and fair manner, referring to the appropriate HR manuals to ensure adherence. Establishes, communicates, monitors and updates objectives for staff consistent with the Company goals and objectives.

Basic Qualification / Minimum Requirements:

  • High school diploma required, Bachelor’s degree preferred.

  • A minimum of two years operations and/or fleet distribution experience.

  • Prior supervisory experience preferably in a vehicle rental or related industry.

  • Excellent problem solving skills and attention to detail.

  • General business knowledge to successfully operate an airport location.

  • Strong communication skills. Ability to manage and motivate staff in a team environment.

  • Creative problem solving skills.

  • Proficient computer skills including Excel spreadsheets and other related spreadsheet software.

  • Valid driver’s license and good driving record.

  • Available to work evenings and weekends.

We offer a wide range of exciting benefits for management employees, including:

  • Medical, Dental, and Vision

  • Company car

  • Paid Time Off

  • Employee Assistance Program

  • Employee discounts

  • Training opportunities

  • Opportunities to make charitable donations

Candidates must provide a Driver’s Abstract and references during the interview process

If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.

IT'S EXCITING being on the fast track to career success. Get your GO on!

Avis Budget is an EO employer

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.