Avis Budget Group Damage Manager in Syracuse, New York
This fast paced position contributes to the success of our company by effectively managing and directing the daily operation of the maintenance and damage function for trucks to monitor and control related expenses. This position is responsible for managing the maintenance shop in a safe and professional manner, ensuring compliance with OSHA and other regulatory agencies and for hiring, training, developing, motivating and evaluating the performance of staff and providing ongoing feedback regarding performance and expectations. Monitor and control parts, outside repairs and maintenance expenses. Approve all maintenance expenditures and direct all recall safety claims and prepare timely repair estimates and salvage packages on all damaged vehicles and forward to claims. Manage vendor relationships to verify that vehicles are repaired in accordance with damage appraisals and ensure all repairs are properly documented per Company standards.
Responsibilities and essential job functions, but are not limited to:
Body damage estimating, ordering parts, maintain control over the body shops and vending process.
Direct all mechanical and body damage repair in shop. Ensure all related repair orders are completed and processed in accordance with established guidelines. Control vehicle downtime and units out of service. Inspect vended vehicles to ensure specified repairs are completed and quality of work meets established standards. Compare damage repair costs against estimates to ensure quality of repair and utilization of parts purchased. Approve all maintenance expenditures and submit invoices for approval/payment.
Select outside vendors and submit for approval for purchase of parts and repair of vehicles. Maintain up-to-date files on vendor insurance policies.
Ensure warranty submissions meet or exceed business plan and all required paperwork is submitted.
Maintain a preventive maintenance program and coordinate fleet rotation when required.
Hire, train, develop, motivate and evaluate the performance of staff. Provide ongoing feedback regarding performance and expectations.
Perform other duties and special assignments as required.
Required Qualifications and Experience:
Body damage estimators license or Appraisal license
Bachelor’s degree, technical school or military service is preferred.
A minimum of five years shop experience, to include supervisory responsibilities, and trade school and/or dealership and factory service training are required for this position along with mechanical repair knowledge and familiarity with warranty and vendors procedures is required.
Minimum of five years automotive maintenance
Knowledge of the rental vehicle industry and prior supervisory experience is preferred.
Travel depending on district/territory visits to outlying locations and vendors is necessary.
The successful candidate must be willing to and/or possess the following:
Valid driver’s license and good driving record
Ability to provide work direction to a team of technicians and staff
Strong time-management and multitasking skills and capable of determining priorities in a fast paced, changing environment
Excellent problem-solving skills and good decision making skills
Strong communication skills and the ability to effectively interact with both internal and external customers & vendors
Strong organization and administration skills and detail orientation to ensure day to day smooth operations and to keep detailed, accurate records
Must have a drive for achieving results and ability to convey a sense of urgency when needed
Proficient computer skills including Excel spreadsheet knowledge
Compensation & Benefits:
Medical, Dental, Vision & 401K
Full training to learn the business and enhance your professional skills
Paid vacations, car rental discounts & much more!
If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.
A valid driver's license is required for all positions. Drug screening and a background check are a part of our hiring process.
IT'S EXCITING being on the fast track to career success. Get your GO on!
Avis Budget is an EO employer – M/F/Vets/Disabled
The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.
This advertisement does not constitute a promise or guarantee of employment.