Avis Budget Group agent return in Toronto, Ontario
Job Description – Return Agent - Part Time
Our goal is to provide "Best in Class" customer care and to foster life-long customer relationships. That's why we strive to make every customer experience one that leaves a lasting impression. We handle each customer interaction with the utmost professionalism, courtesy and responsiveness.Your passion for helping customers with their needs - whether it's directing customers as they return their rental car ensuring a smooth and safe traffic flow, assisting customers remove their valuables from the rental vehicle, expediting the conclusion of their vehicle rental experience or simply helping them feel valued while they wait - makes you an important part of our Avis Budget Group Team .In this position, you would work outdoors, for your entire work shift, greeting customers as they return their rental car to our lot. If you're motivated and dependable with a proven track record of success in a customer care environment, then we can put your career on the map.
Job Summary: Part-time
Respond to and anticipate customer service needs and issues
Process vehicle returns
Inform customers about their receipt
Check for damages, fuel level and kilometers
Complete clerical functions and other tasks as assigned.
Responsible for daily operation of vehicle returns activities
The successful candidate will possess:
Strong customer service skills with high priority on customer satisfaction
Teamwork and interpersonal skills
Excellent communication skills and knowledge of a second language is a definite asset
Positive, upbeat attitude to do the job and get along with co-workers
Flexibility and adaptability to a changing work environment
Flexibility and adaptability to work any shifts including week-ends
High work performance, standards, and reliability.
A valid driver’s license with no moving infraction.
Grade 12, Related Customer Service Courses, 6 months to 1 year’s experience.
IT'S EXCITING being on the fast track to career success. Get your GO on!
Avis Budget Group is committed to providing accessible employment practices that are in compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify the Recruiter when contacted for an interview.