Avis Budget Group Claims Coordinator in Virginia Beach, Virginia

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

Job Description

Avis Budget Car Rental, LLC, searching for a Claims Coordinator to provide support and back up to the Regional Insurance Manager on liability claims. To be able to review claim handling conducted by the TPA adjusters and determine if it is in line with TPA service expectations and ABG Service Instructions. To provide guidance, feedback and authority on liability claim files at the direction of the Regional Insurance Manager. To provide back up for the GIO Coordinator and their duties.

Essential Duties and Responsibilities - See disclaimer below for further information. The essential duties and responsibilities as well as knowledge, skills and abilities include but are not limited to the following:

  • Review liability claim files to provide guidance, feedback and grant authority

  • Conduct audits of open and closed liability claims being handled by the TPA

  • Perform analysis of audits conducted by the GIO liability department and provide roll ups with recommendations based on the analysis

  • Provide recommendations for process improvements which include written procedures

  • Back up the GIO coordinator in all duties


  • 4 Year College Degree


  • 3 years’ experience handling liability claims, preferably PD, BI and PIP.

Knowledge, Skills & Abilities

  • Excellent analytical and communication skills required.

  • Excellent problem solver.

  • Expert MS Excel, or other reporting software proficiency preferred.


The information on this posting has been designed to advertise the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The actual essential duties, responsibilities and qualifications may vary by location, department, reporting structure or other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this posting. This posting serves as an advertisement of an existing open position only and does not qualify as the job description.

Avis Budget Group is proud to be an Equal Opportunity Employer M/F/D/V