Avis Budget Group Collection Clerk in Virginia Beach, Virginia

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.

Avis Budget Car Rental, LLC, is searching for a Collection Clerk to join our Collections Department based in Virginia Beach. This position contributes to the company's success by providing support to the Collection Department.

Essential Duties and Responsibilities - See disclaimer below for further information. The essential duties and responsibilities as well as knowledge, skills and abilities include but are not limited to the following:

  • Handle incoming calls; respond to customer requests for clarification of billing.

  • Research and process returned mail.

  • Process adjustments and interpret information on customer database system.

  • Balance, Reconcile and Sort daily invoices and dunning along with the distribution of incoming mail.

  • Analyze/reconcile accounts.

  • Process credit card payments.

  • Additional clerical functions as needed.

Successful Candidates will possess the following Knowledge, Skills, and Abilities

  • Excellent verbal communication skills.

  • Solid PC skills including knowledge of MS Office (Word, Excel)

  • Ability to handle multiple tasks.

  • Proven decision-making abilities strongly preferred.

  • Excellent organizational skills; attention to detail.

Required Experience:

  • High School Graduate / GED required

  • Minimum 6 months business office experience – Collections experience a plus.


The information on this posting has been designed to advertise the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The actual essential duties, responsibilities and qualifications may vary by location, department, reporting structure or other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this posting. This posting serves as an advertisement of an existing open position only and does not qualify as the job description.